Heizer, J., & Render, B. (2004). Operations management (7th ed.). Pearson/Prentice Hall.
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Citação norma Chicago
Heizer, Jay, and Barry Render. Operations Management. 7th ed. Upper Saddle River, N.J: Pearson/Prentice Hall, 2004.
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Citação norma MLA
Heizer, Jay, and Barry Render. Operations Management. 7th ed. Pearson/Prentice Hall, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.