Kotter, J. P. (1996). Leading change. Harvard Business School Press.
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Citação norma Chicago
Kotter, John P. Leading Change. Boston: Harvard Business School Press, 1996.
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Citação norma MLA
Kotter, John P. Leading Change. Harvard Business School Press, 1996.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.