Kasavana, M. L., & Brooks, R. M. (2005). Managing front office operations (7th ed.). Educational Institute American Hotel & Lodging Association.
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Chicago Style (17th ed.) Citation
Kasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 7th ed. Lansing: Educational Institute American Hotel & Lodging Association, 2005.
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MLA (9th ed.) Citation
Kasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 7th ed. Educational Institute American Hotel & Lodging Association, 2005.
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Warning: These citations may not always be 100% accurate.