Kavanaugh, R. R., & Ninemeier, J. D. (2001). Supervision in the hospitality industry (3rd ed.). Education Institute American Hotel & Lodging Association.
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Citação norma Chicago
Kavanaugh, Raphael R., and Jack D. Ninemeier. Supervision in the Hospitality Industry. 3rd ed. Lansing: Education Institute American Hotel & Lodging Association, 2001.
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Citação norma MLA
Kavanaugh, Raphael R., and Jack D. Ninemeier. Supervision in the Hospitality Industry. 3rd ed. Education Institute American Hotel & Lodging Association, 2001.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.