Woods, R. H., & King, J. Z. (2002). Leadership and management in the hospitality industry (2nd ed.). Education Institute American Hotel & Lodging Association.
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Citação norma Chicago
Woods, Robert H., and Judy Z. King. Leadership and Management in the Hospitality Industry. 2nd ed. Lansing: Education Institute American Hotel & Lodging Association, 2002.
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Citação norma MLA
Woods, Robert H., and Judy Z. King. Leadership and Management in the Hospitality Industry. 2nd ed. Education Institute American Hotel & Lodging Association, 2002.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.