Davenport, T. H. (2000). Mission critical: Realizing the promise of enterprise systems. Harvard Business School Press.
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Citação norma Chicago
Davenport, Thomas H. Mission Critical: Realizing the Promise of Enterprise Systems. Boston: Harvard Business School Press, 2000.
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Citação norma MLA
Davenport, Thomas H. Mission Critical: Realizing the Promise of Enterprise Systems. Harvard Business School Press, 2000.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.