Abbey, J. R. (2003). Hospitality sales and marketing (4th ed.). Education Institute American Hotel & Lodging Association.
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Citação norma Chicago
Abbey, James R. Hospitality Sales and Marketing. 4th ed. Lansing: Education Institute American Hotel & Lodging Association, 2003.
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Citação norma MLA
Abbey, James R. Hospitality Sales and Marketing. 4th ed. Education Institute American Hotel & Lodging Association, 2003.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.