Cita APA (7a ed.)
Ficalora, J. P., & Cohen, L. (2010). Quality function deployment and six sigma: <a> QFD handbook (2nd ed.). Prentice Hall.
Cita Chicago Style (17a ed.)
Ficalora, Joseph P., y Louis Cohen. Quality Function Deployment and Six Sigma: <a> QFD Handbook. 2nd ed. Upper Saddle River: Prentice Hall, 2010.
Cita MLA (9a ed.)
Ficalora, Joseph P., y Louis Cohen. Quality Function Deployment and Six Sigma: <a> QFD Handbook. 2nd ed. Prentice Hall, 2010.
Precaución: Estas citas no son 100% exactas.