Korauš, A., & Šíp, R. Výzvy a trendy v customer relationship management.
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Citação norma Chicago
Korauš, Antonín, and Roman Šíp. Výzvy a Trendy V Customer Relationship Management.
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Citação norma MLA
Korauš, Antonín, and Roman Šíp. Výzvy a Trendy V Customer Relationship Management.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.