Cita APA (7a ed.)
Bachmann, P., & Kantorová, K. From customer orientation to social CRM. New insights from Central Europe.
Cita Chicago Style (17a ed.)
Bachmann, Pavel, y Kateřina Kantorová. From Customer Orientation to Social CRM. New Insights from Central Europe.
Cita MLA (9a ed.)
Bachmann, Pavel, y Kateřina Kantorová. From Customer Orientation to Social CRM. New Insights from Central Europe.
Precaución: Estas citas no son 100% exactas.