Uitz, T. O., & Pfriemer, H. Service Failure and Customer Response.
Successfully copied to clipboard
Copying to clipboard failed
Citação norma Chicago
Uitz, Thomas Oliver, and Heinrich Pfriemer. Service Failure and Customer Response.
Successfully copied to clipboard
Copying to clipboard failed
Citação norma MLA
Uitz, Thomas Oliver, and Heinrich Pfriemer. Service Failure and Customer Response.
Successfully copied to clipboard
Copying to clipboard failed
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.