Bryson, J. R., Sundbo, J., Fuglsang, L., & Daniels, P. (2020). Service Management: Theory and Practice. palgrave macmillan/Springer Nature.
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Citação norma Chicago
Bryson, John R., Jon Sundbo, Lars Fuglsang, and Peter Daniels. Service Management: Theory and Practice. Cham: palgrave macmillan/Springer Nature, 2020.
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Citação norma MLA
Bryson, John R., et al. Service Management: Theory and Practice. palgrave macmillan/Springer Nature, 2020.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.