Uitz, T. O., & Jančíková, E. Service Failures and how the Perception of Justice Affects the Level of Satisfaction.
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Chicago Style (17th ed.) Citation
Uitz, Thomas Oliver, and Eva Jančíková. Service Failures and How the Perception of Justice Affects the Level of Satisfaction.
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MLA (9th ed.) Citation
Uitz, Thomas Oliver, and Eva Jančíková. Service Failures and How the Perception of Justice Affects the Level of Satisfaction.
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Warning: These citations may not always be 100% accurate.