APA (7th ed.) Citation
Uitz, T. O., & Jančíková, E. Service Failures and how the Perception of Justice Affects the Level of Satisfaction.
Chicago Style (17th ed.) Citation
Uitz, Thomas Oliver, and Eva Jančíková. Service Failures and How the Perception of Justice Affects the Level of Satisfaction.
MLA (9th ed.) Citation
Uitz, Thomas Oliver, and Eva Jančíková. Service Failures and How the Perception of Justice Affects the Level of Satisfaction.
Warning: These citations may not always be 100% accurate.