APA (7th ed.) Citation
Beláňová, B., & Hamranová, A. Implementation of Social Media in ITSM Processes.
Chicago Style (17th ed.) Citation
Beláňová, Benita, and Anna Hamranová. Implementation of Social Media in ITSM Processes.
MLA (9th ed.) Citation
Beláňová, Benita, and Anna Hamranová. Implementation of Social Media in ITSM Processes.
Warning: These citations may not always be 100% accurate.