Stickdorn, M., & Schneider, J. (2017). This is Service Design Thinking: Basics - Tools - Cases (7th Printing Paperback.). BIS Publishers.
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Citação norma Chicago
Stickdorn, Mark, and Jakob Schneider. This Is Service Design Thinking: Basics - Tools - Cases. 7th Printing Paperback. Amsterdam: BIS Publishers, 2017.
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Citação norma MLA
Stickdorn, Mark, and Jakob Schneider. This Is Service Design Thinking: Basics - Tools - Cases. 7th Printing Paperback. BIS Publishers, 2017.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.