Style de citation APA (7e éd.)
McLean, D. (2012). The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success (1st Edition.). IT Governance Publishing.
Style de citation Chicago (17e éd.)
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. Cambridgeshire: IT Governance Publishing, 2012.
Style de citation MLA (9e éd.)
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. IT Governance Publishing, 2012.
Attention : ces citations peuvent ne pas être correctes à 100%.