Cita APA (7a ed.)
McLean, D. (2012). The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success (1st Edition.). IT Governance Publishing.
Cita Chicago Style (17a ed.)
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. Cambridgeshire: IT Governance Publishing, 2012.
Cita MLA (9a ed.)
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. IT Governance Publishing, 2012.
Precaución: Estas citas no son 100% exactas.