APA-Zitierstil (7. Ausg.)
McLean, D. (2012). The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success (1st Edition.). IT Governance Publishing.
Chicago-Zitierstil (17. Ausg.)
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. Cambridgeshire: IT Governance Publishing, 2012.
MLA-Zitierstil (9. Ausg.)
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. IT Governance Publishing, 2012.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.