Churchill, G. A., Ford, N. M., & Walker, O. C. (1985). Sales Force Management: Planning, Implementation, and Control (2. ed.). Irwin.
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Citação norma Chicago
Churchill, Gilbert A., Neil M. Ford, and Orville C. Walker. Sales Force Management: Planning, Implementation, and Control. 2. ed. Homewood: Irwin, 1985.
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Citação norma MLA
Churchill, Gilbert A., et al. Sales Force Management: Planning, Implementation, and Control. 2. ed. Irwin, 1985.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.