European Conference of Ministers of Transport. Economic Research Centre. (1993). Marketing and service quality in public transport: Report of the ninety-second round table on transport economics held in Paris on 5th-6th december 1991. OECD.
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Citação norma Chicago
European Conference of Ministers of Transport. Economic Research Centre. Marketing and Service Quality in Public Transport: Report of the Ninety-second Round Table on Transport Economics Held in Paris on 5th-6th December 1991. Paris: OECD, 1993.
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Citação norma MLA
European Conference of Ministers of Transport. Economic Research Centre. Marketing and Service Quality in Public Transport: Report of the Ninety-second Round Table on Transport Economics Held in Paris on 5th-6th December 1991. OECD, 1993.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.