Crocker, O. L., Chiu, J. S. L., & Charney, C. (1984). Quality Circles: <A> Giude to Participation and Productivity (1. ed.). Methuen.
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Citação norma Chicago
Crocker, Olga L., Johnny Sik Leung Chiu, and Cyril Charney. Quality Circles: <A> Giude to Participation and Productivity. 1. ed. Toronto: Methuen, 1984.
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Citação norma MLA
Crocker, Olga L., et al. Quality Circles: <A> Giude to Participation and Productivity. 1. ed. Methuen, 1984.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.