Pfohl, H. (1992). Total Quality Management in der Logistik (1. Aufl.). Schmidt.
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Citação norma Chicago
Pfohl, Hans-Christian. Total Quality Management in Der Logistik. 1. Aufl. Berlin: Schmidt, 1992.
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Citação norma MLA
Pfohl, Hans-Christian. Total Quality Management in Der Logistik. 1. Aufl. Schmidt, 1992.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.