Juran, J. (1989). Juran on Leadership for Quality: <An> Executive Handbook (1. ed.). The Free Press.
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Citação norma Chicago
Juran, J.M. Juran on Leadership for Quality: <An> Executive Handbook. 1. ed. New York: The Free Press, 1989.
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Citação norma MLA
Juran, J.M. Juran on Leadership for Quality: <An> Executive Handbook. 1. ed. The Free Press, 1989.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.