Cita APA (7a ed.)
Heaphy, M. S., & Gruska, G. F. (1995). <The> Malcolm Baldrige National Quality Award: <A> Yardstick for Quality Growth (1. ed.). Addison-Wesley Publ. Co.
Cita Chicago Style (17a ed.)
Heaphy, Maureen S., y Gregory F. Gruska. <The> Malcolm Baldrige National Quality Award: <A> Yardstick for Quality Growth. 1. ed. Reading: Addison-Wesley Publ. Co, 1995.
Cita MLA (9a ed.)
Heaphy, Maureen S., y Gregory F. Gruska. <The> Malcolm Baldrige National Quality Award: <A> Yardstick for Quality Growth. 1. ed. Addison-Wesley Publ. Co, 1995.
Precaución: Estas citas no son 100% exactas.