APA (7th ed.) Citation
Shiba, S., Graham, A., & Walden, D. (1993). <A> new american TQM: Four practical revolutions in management (1. ed.). Productivity Press.
Chicago Style (17th ed.) Citation
Shiba, Shoji, Alan Graham, and David Walden. <A> New American TQM: Four Practical Revolutions in Management. 1. ed. Portland: Productivity Press, 1993.
MLA (9th ed.) Citation
Shiba, Shoji, et al. <A> New American TQM: Four Practical Revolutions in Management. 1. ed. Productivity Press, 1993.
Warning: These citations may not always be 100% accurate.