Cita APA (7a ed.)
Armistead, C., & Rowland, P. (1996). Managing Business Processes: BPR and Beyond (1. ed.). John Wiley and Sons.
Cita Chicago Style (17a ed.)
Armistead, Colin, y Philip Rowland. Managing Business Processes: BPR and Beyond. 1. ed. Chichester: John Wiley and Sons, 1996.
Cita MLA (9a ed.)
Armistead, Colin, y Philip Rowland. Managing Business Processes: BPR and Beyond. 1. ed. John Wiley and Sons, 1996.
Precaución: Estas citas no son 100% exactas.