Fitzgerald, L., & Moon, P. (1996). Performance Measurement in Service Industries: Making it Work (1. ed.). Chartered Institute of Management Accountants.
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Chicago Style (17th ed.) Citation
Fitzgerald, Lin, and Philip Moon. Performance Measurement in Service Industries: Making It Work. 1. ed. London: Chartered Institute of Management Accountants, 1996.
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MLA (9th ed.) Citation
Fitzgerald, Lin, and Philip Moon. Performance Measurement in Service Industries: Making It Work. 1. ed. Chartered Institute of Management Accountants, 1996.
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Warning: These citations may not always be 100% accurate.