Cita APA (7a ed.)
(1989). Glossary of Terms Used in the Management of Quality (6. ed.). EOQC.
Cita Chicago Style (17a ed.)
Glossary of Terms Used in the Management of Quality. 6. ed. Bern: EOQC, 1989.
Cita MLA (9a ed.)
Glossary of Terms Used in the Management of Quality. 6. ed. EOQC, 1989.
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