Matzer, J., Jr. (1986). Productivity improvement techniques: Creative approaches for local government. ICMA.
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Citação norma Chicago
Matzer, John, Jr. Productivity Improvement Techniques: Creative Approaches for Local Government. Washington, D.C: ICMA, 1986.
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Citação norma MLA
Matzer, John, Jr. Productivity Improvement Techniques: Creative Approaches for Local Government. ICMA, 1986.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.