Cita APA (7a ed.)
Albrecht, K., & Zemke, R. (1985). Service America!: Doing business in the new economy. Dow Jones-Irwin.
Cita Chicago Style (17a ed.)
Albrecht, Karl, y Ron Zemke. Service America!: Doing Business in the New Economy. Homewood: Dow Jones-Irwin, 1985.
Cita MLA (9a ed.)
Albrecht, Karl, y Ron Zemke. Service America!: Doing Business in the New Economy. Dow Jones-Irwin, 1985.
Precaución: Estas citas no son 100% exactas.