De Carlo, N., & Kent Sterett, W. History of the Malcolm Baldrige National Quality Award.
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Citação norma Chicago
De Carlo, N.J, and W. Kent Sterett. History of the Malcolm Baldrige National Quality Award.
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Citação norma MLA
De Carlo, N.J, and W. Kent Sterett. History of the Malcolm Baldrige National Quality Award.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.