APA (7th ed.) Citation
Bolton, R., & Drew, J. <A> longitudinal analysis of the impact of service changes on customer attitudes.
Chicago Style (17th ed.) Citation
Bolton, R.N, and J.H Drew. <A> Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes.
MLA (9th ed.) Citation
Bolton, R.N, and J.H Drew. <A> Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes.
Warning: These citations may not always be 100% accurate.