Cita APA (7a ed.)
Babich, P. Customer satisfaction: How good is good enough.
Cita Chicago Style (17a ed.)
Babich, P. Customer Satisfaction: How Good Is Good Enough.
Cita MLA (9a ed.)
Babich, P. Customer Satisfaction: How Good Is Good Enough.
Precaución: Estas citas no son 100% exactas.