Cross, W. (1991). Action letters for small business owners. Wiley&Sons.
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Citação norma Chicago
Cross, Wilbur. Action Letters for Small Business Owners. New York: Wiley&Sons, 1991.
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Citação norma MLA
Cross, Wilbur. Action Letters for Small Business Owners. Wiley&Sons, 1991.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.