Geffner, A. B. (1995). How to write better business letters (2.vyd.). Barron's Educational Series, Inc.
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Citação norma Chicago
Geffner, Andrea B. How to Write Better Business Letters. 2.vyd. New York: Barron's Educational Series, Inc, 1995.
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Citação norma MLA
Geffner, Andrea B. How to Write Better Business Letters. 2.vyd. Barron's Educational Series, Inc, 1995.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.