Citação norma APA
Hellard, R. B. (1993). Total quality in construction projects: Archieving profability with customer satisfaction. The University of Birmingham.
Citação norma Chicago
Hellard, Ron Baden. Total Quality in Construction Projects: Archieving Profability with Customer Satisfaction. London: The University of Birmingham, 1993.
Citação norma MLA
Hellard, Ron Baden. Total Quality in Construction Projects: Archieving Profability with Customer Satisfaction. The University of Birmingham, 1993.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.