Hawkins, D. M., & Olwell, D. (1998). Cumulative Sum Charts and Charting for Quality Improvement. Springer Verlag.
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Citação norma Chicago
Hawkins, Douglas M., and David Olwell. Cumulative Sum Charts and Charting for Quality Improvement. New York: Springer Verlag, 1998.
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Citação norma MLA
Hawkins, Douglas M., and David Olwell. Cumulative Sum Charts and Charting for Quality Improvement. Springer Verlag, 1998.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.