Ludlow, R., & Panton, F. (1992). The essence of effective communication (1.vyd.). Prentice Hall.
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Citação norma Chicago
Ludlow, Ron, and Fergus Panton. The Essence of Effective Communication. 1.vyd. New York: Prentice Hall, 1992.
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Citação norma MLA
Ludlow, Ron, and Fergus Panton. The Essence of Effective Communication. 1.vyd. Prentice Hall, 1992.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.