Cita APA (7a ed.)
Mendelová, V., & Strnádová, P. <A> DEA Approach for Performance Assessment of Call Centre Agents.
Cita Chicago Style (17a ed.)
Mendelová, Viera, y Petra Strnádová. <A> DEA Approach for Performance Assessment of Call Centre Agents.
Cita MLA (9a ed.)
Mendelová, Viera, y Petra Strnádová. <A> DEA Approach for Performance Assessment of Call Centre Agents.
Precaución: Estas citas no son 100% exactas.