Increasing Citizen Centricity By Extinguishing Service Failure of Public Services
Vylepšený a individuálny spôsob poskytovania služieb občanom vyžadujúci možnosť efektívnej spätnej väzby. Rozsah verejných služieb, zlyhanie verejných služieb a zvyšovanie zážitku občanov. Potreba povedomia o zlyhaní služieb vo verejnom záujme a vývoju stratégií.
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| Format: | Book Chapter |
| Language: | English |
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