Customer Engagement in Facebook Brand Communities: A Case Study from Automotive in the Czech Republic
Hlavným cieľom štúdie je preskúmať úlohy obsahu vytvoreného spoločnosťou na Facebooku pri zvyšovaní viditeľnosti značky a interakcie medzi značkou a reakciou spotrebiteľov. V tejto štúdii boli zhromaždené a preskúmané štyri oficiálne facebookové profily automobilových značiek a následne boli údaje p...
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