Monty, J. Service excellence: The human connection.
Successfully copied to clipboard
Copying to clipboard failed
Citação norma Chicago
Monty, J.C. Service Excellence: The Human Connection.
Successfully copied to clipboard
Copying to clipboard failed
Citação norma MLA
Monty, J.C. Service Excellence: The Human Connection.
Successfully copied to clipboard
Copying to clipboard failed
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.