Cita APA (7a ed.)
Cassell, R. Seven steps to a successful customer survey.
Cita Chicago Style (17a ed.)
Cassell, R.H. Seven Steps to a Successful Customer Survey.
Cita MLA (9a ed.)
Cassell, R.H. Seven Steps to a Successful Customer Survey.
Precaución: Estas citas no son 100% exactas.