<A> crisis in health care.
Panoráma krízy v zabezpečovaní zdravotnej starostlivosti v USA. Riešenia sa hľadajú v zavádzaní systémov Priebežného zlepšovania akosti (CQI) a totálneho riadenia akosti (TQM). Prekážky pre úspešnú aplikáciu TQM v zdravotníctve. Rozdielnosti priemysel-zdravotníctvo a zákazník-pacient. Obhajuje sa už...
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