Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations. ISO 10001:2007(E) : First edition 2007-12-01
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| 001 | stu166423 | ||
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| 008 | 080704s--------------------------------d | ||
| 040 | |a STU |b slo | ||
| 041 | 0 | ||
| 245 | |a Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations. ISO 10001:2007(E) : |b First edition 2007-12-01 | ||
| 996 | |b 284M067988 |c M*N-1269-1 |l MMKN |s A |a 24 |w stu166423_0001 | ||