Prieskum uplatňovania monitorovania a merania spokojnosti zákazníka vo vybraných organizáciách na Slovensku = Research of application of monitoring and measuring customer´s satisfaction : Bakalárska práca
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| Format: | Manuscript Book |
| Language: | Slovak |
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Trnava :
STU v Bratislave MTF UPMK,
2009
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