Zlepšenie úrovne manažérstva reklamácií so zameraním na spokojnosť zákazníka v spoločnosti Air Liquide Welding Central Europe s.r.o.
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Manuscript Book |
| Language: | Slovak |
| Published: |
Trnava :
STU v Bratislave MTF UMAT,
2013
|
| Subjects: | |
| Online Access: | VAIS |
| Tags: |
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000ntm a22000003a 4500 | ||
|---|---|---|---|
| 001 | stu268267 | ||
| 005 | 20160719160725.7 | ||
| 008 | 130613s2013----xo------------------slo-d | ||
| 040 | |a STU |b slo | ||
| 041 | 0 | |a slo | |
| 044 | |a xo | ||
| 100 | 1 | |a Krilek, Michal, |d 1988- |4 aut |X 56950 |7 A000056950 | |
| 242 | 0 | 0 | |a Proposed measures to improve the level of claims management with a focus on customer satisfaction in the Air Liquide Welding Central Europe Ltd. |y eng |
| 245 | 1 | |a Zlepšenie úrovne manažérstva reklamácií so zameraním na spokojnosť zákazníka v spoločnosti Air Liquide Welding Central Europe s.r.o. | |
| 260 | |a Trnava : |b STU v Bratislave MTF UMAT, |c 2013 | ||
| 650 | 7 | |a Engineering of Production Quality |2 estusub | |
| 650 | 7 | |a claims |2 estusub | |
| 700 | 1 | |a Urdziková, Jana |4 ths |u M4000 |U MTF Materiálovotechnologická fakulta |T MTF Ústav priemyselného inžinierstva a manažmentu |U M4000 |Y 84 | |
| 856 | 4 | |a info a plný text |u http://is.stuba.sk/zp/portal_zp.pl?podrobnosti=90580 |3 VAIS | |
| 996 | |c M*DP-11227 |l MMSKP |s P |a 0 |w stu268267_0001 | ||