Total quality management text with cases

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Main Author: Oakland, John S.
Other Authors: Sohal, Amrik S.
Format: Book
Language:English
Published: Oxford Butterworth-Heinemann 2001
Subjects:
manažment
kvalita
riadenie kvality
pracovníci riadiaci
modely
inovácia
kontrola kvality
služby
TQM
štúdie prípadové
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Physical Description:341 s.
ISBN:0-7506-8925-0

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