<The> Relationship between the customer satisfaction and process performance measurement
K riadeniu organizácie je nevyhnutné meranie. Niekoľko typov meraní v organizácii - meranie spokojnosti zainteresovaných strán, meranie výkonnosti systému manažérstva kvality, meranie výkonnosti organizácie a procesov, meranie účinnosti vzdelávania, meranie nákladov na kvalitu a i. Základné prístup...
Enregistré dans:
| Auteur principal: | |
|---|---|
| Format: | Chapitre de livre |
| Langue: | anglais |
| Sujets: | |
| Tags: |
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires: <The> Relationship between the customer satisfaction and process performance measurement
- Customer satisfaction, product quality, and performance of companies
- Importance-Performance Analysis in Customer Satisfaction Assessment
- <The> Relationship among customer satisfaction, loyalty and financial performance of commercial banks
- Customer satisfaction: how good is good enough.
- Performance Evaluation in the Area of a Marketing Approach Based on the Customer's Satisfaction
- Relationship Between the Product Delivery Process and Customer Satisfaction in Creative Industries: The Case Study of the Software Company