Theoretical Bases of Formation of the Strategy of Management of Service Processes
Teoretické základy tvorby stratégie riadenia služieb procesov v kontexte globalizácie trhu služieb, rozvoja informácií technológií a komunikácie. Interpretácia termínov servisný proces a služby.
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| Format: | Chapitre de livre |
| Langue: | ukrainien |
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