Service Management Theory and Practice
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| Main Author: | |
|---|---|
| Other Authors: | , , |
| Format: | Book |
| Language: | English |
| Published: |
Cham
palgrave macmillan/Springer Nature
2020
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| Subjects: | |
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MARC
| LEADER | 00000nam a2200000 4500 | ||
|---|---|---|---|
| 001 | 0272855 | ||
| 005 | 20240229085223.2 | ||
| 020 | |a 978-3-030-52059-5 | ||
| 020 | |a 978-3-030-52060-1 | ||
| 041 | 0 | |a eng | |
| 044 | |a CH | ||
| 245 | 1 | 0 | |a Service Management |b Theory and Practice |c John R. Bryson, Jon Sundbo, Lars Fuglsang, Peter Daniels |
| 264 | 1 | |a Cham |b palgrave macmillan/Springer Nature |c 2020 | |
| 300 | |a 287 s. | ||
| 610 | 2 | 0 | |a služby |
| 610 | 2 | 0 | |a riadenie |
| 610 | 2 | 0 | |a podnikanie |
| 610 | 2 | 0 | |a digitalizácia |
| 610 | 2 | 0 | |a riadenie personálne |
| 610 | 2 | 0 | |a produkty |
| 610 | 2 | 0 | |a inovácia |
| 610 | 2 | 0 | |a zákazníci |
| 610 | 2 | 0 | |a marketing služieb |
| 610 | 2 | 0 | |a internacionalizácia |
| 610 | 2 | 0 | |a logistika |
| 610 | 2 | 0 | |a výkony podnikové |
| 100 | 1 | |a Bryson, John R. | |
| 700 | 1 | |a Sundbo, Jon | |
| 700 | 1 | |a Fuglsang, Lars | |
| 700 | 1 | |a Daniels, Peter | |