Qualitative Changes in Commercial Banking in the Context of the Impact of the COVID-19 Pandemic
Hlavným cieľom príspevku je preskúmať zmeny v správaní klientov a bankových operáciách so zameraním na integráciu digitálnych a fyzických kanálov prostredníctvom omnichannel stratégií. Výskum sa zaoberá aj zvýšenými úverovými rizikami, prevádzkovými výzvami a regulačnými prekážkami, ktorým banky v s...
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